Legal

Privacy Policy

Last updated: June 2026 · Applies to skinday.com and skinday.ca

SkinDay ("we," "us," or "our") operates skinday.com and skinday.ca — a global aesthetic clinic discovery platform and clinical image tool suite. This Privacy Policy explains how we collect, use, disclose, and protect your information across all SkinDay properties.

By using any SkinDay product, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Account information: When you create an account, we collect your name and email address. If you sign in with Google, we receive your name, email, and profile photo from Google.
Usage data: Pages visited, clinics viewed, search queries, and interaction with tools including Visualize and Studio.
Saved clinics: When you save clinics to your shortlist, we store those preferences linked to your account.
Clinic data: Pricing, credentials, and profile information submitted by clinic owners through the Clinic Portal.
Visualize sessions: Photos uploaded for AI treatment previews are sent to our AI provider for that single request only and are not stored by SkinDay.
Studio sessions: Photos processed in Studio are handled entirely in your browser. SkinDay never receives or stores them.
Click tracking: We track clicks on external clinic links to understand patient interest patterns. No personal information is linked to these events unless you are signed in.

2. How We Use Your Information

To provide and improve SkinDay products and services
To personalise your experience including saving your shortlist across devices
To communicate with you about your account or platform updates
To analyse aggregate usage patterns and clinic performance data
To provide anonymised market insights to industry partners — no personal patient data is shared

3. Data Sharing

We do not sell your personal information. We may share data in the following circumstances:

Service providers: Supabase (database and authentication), Resend (transactional email), Stripe (payments for Visualize credits), and OpenAI (AI image generation for Visualize). Each processes data on our behalf under their own privacy policies.
Industry partners: Aggregate, anonymised market data may be shared with pharmaceutical or device industry partners for research purposes. This data does not identify individual users or patients.
Legal requirements: We may disclose information if required by applicable law or to protect the rights and safety of our users.

4. Cookies and Local Storage

SkinDay uses cookies and local browser storage to maintain your session, remember your preferences (such as language choice and saved clinics), and track anonymous usage patterns. We do not use advertising cookies or third-party tracking pixels. You can disable cookies in your browser settings, though this may affect platform functionality.

5. Data Retention

We retain your account data for as long as your account is active. You may request deletion of your account and associated personal data at any time by contacting us. Aggregate, anonymised analytics data may be retained indefinitely.

6. Security

We implement industry-standard security measures including encrypted connections (HTTPS), secure authentication via Supabase, and row-level security policies on our database. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights by Jurisdiction

Your privacy rights depend on where you are located. Below are the frameworks that apply to our current markets.

🍁 Canada (PIPEDA)

As a Canadian platform (skinday.ca), we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to access personal information we hold about you, request correction of inaccurate information, withdraw consent and request deletion, and file a complaint with the Office of the Privacy Commissioner of Canada.

🇹🇼 Taiwan (PDPA)

For users accessing SkinDay through skinday.com/taiwan, we comply with Taiwan's Personal Data Protection Act (個人資料保護法, PDPA). You have the right to inquire about and review your personal data, request a copy of your data, request correction or supplementation of incomplete data, request deletion of your data, and object to the processing of your personal data.

As SkinDay expands to additional markets, this section will be updated to reflect the applicable privacy frameworks for each jurisdiction.

8. Children's Privacy

SkinDay is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of significant changes by email. The updated date at the top of this page indicates when changes were last made. Continued use of SkinDay after changes constitutes acceptance of the updated policy.

10. Contact

For any questions about this Privacy Policy or how we handle your data:

Email: hello@skinday.ca
Website: skinday.com